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Hello everyone ๐๐ !!!
News on the front of the technical problems we encountered during the day of November 09:
- First of all, they are now fully resolved, which is good news in itself!
- Then, please do not overwhelm the customer service department with reminders. All requests will be processed in order and you should all receive a response by mid-week at the latest.
- The Challenges and MegaChallenge were all drawn on the morning of 11/11.
- All the Sweepstakes were correctly reimbursed and drawn on 10/11. As such, please remember that since 05/11, you can Confirm request per tombola Sweepstake one request per day and per tombola.
- We maintain until next Wednesday included, i.e. 17/11 included, the automatic validation of Tic Tac Showcases.
- Credits purchased through the Prize Recharges have all been credited to your accounts if you are concerned and this from the evening of 05/11.
I come back to you if some points are missing from this message but as always the Customer Service will answer you in more detail.
Have a good game!
The Web ๐น๐
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Dear web ๐๐ I quote
you: The Credits
purchased through the Prize Recharges Showcases Prize Recharges been credited to your accounts if you are concerned and this from the evening of 05/11.
As far as I'm concerned it's not true, I'm still waiting to be credited ๐ค
Transformation of winnings into Madpoints, unresolved ๐ต All the beugs
are not yet solved as you suggest at this time ๐ The good
news will probably be for next week now.... ๐ Good
evening ๐ธ
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